New Driving School Booking Policy

Its unfortunate but on several occasions new pupils have booked with our driving instructors only to cancel their driving lessons with very little notice and this had led to the instructor waiting around for hour at a time or having to turn around and go home. 

This unfortunately costs the instructor in the form of loss of income and unnecessary costs on some occasions travelling to the cancelled appointment.

Because of this we now ask for the first payment for all new customers to be made at the time of booking either over the phone, through our Paypal account or by bank transfer. First payment will be for the time booked for the first lesson or the first 2hrs of a block booking. You can still pay for your block booking in full if you wish to do so. 

Your booking will then be subject to our 24 hour cancellation policy, if you cancel with less than 24 hours notice your instructor will still need to be paid for his time unless we are able to fill the space with another customer. This means you will lose your deposit. 

If you contact us by phone 0333 7729642 or email [email protected] to cancel your driving lesson before the 24 hour deadline then we will be happy to refund you any money owed or simply rebook your lesson for another day. 

Any questions regarding this policy please contact our offices on 0333 7729642